Privacy Policy

SofaPlanet Ireland ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase, in accordance with the EU General Data Protection Regulation (GDPR) and Irish data protection law.

1. Information We Collect

We may collect the following information:

• Name, phone number, and delivery address when you place an order
• Email address if you contact us
• Browsing data such as pages visited and items added to your cart (stored locally in your browser)
• Cookie preferences

2. How We Use Your Information

• To process and deliver your order
• To respond to enquiries via phone or WhatsApp
• To improve our website and product offering
• To comply with legal obligations

3. Cookies

We use necessary cookies to operate our website and, with your consent, optional analytics cookies to understand how visitors use our site. You can manage your cookie preferences at any time via the cookie settings shown when you first visit the site.

4. Orders via WhatsApp and Phone

When you place an order via WhatsApp or phone, the information you provide (name, address, items ordered) is used solely to process and deliver your order. We do not share this information with third parties except delivery partners necessary to fulfil your order.

5. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing of your data
• Lodge a complaint with the Data Protection Commission (DPC) Ireland

6. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at +353 85 106 9996 or via WhatsApp.